Terms & Conditions

1. About Us

Awda Studio is a trading name of RANTISI LTD, a company registered in Bulgaria with EIK 208400728, VAT number BG208400728.

References to “we”, “us”, “our”, or “Awda Studio” in these Terms refer to RANTISI LTD. References to “you” or “the client” refer to the individual or entity engaging our services.

2. Our Services

Awda Studio provides digital services including but not limited to:

• Website design and development
• eCommerce development (Shopify, WooCommerce)
• Brand identity and graphic design
• Digital marketing assets
• Website maintenance and support

The specific scope of services for each project is agreed upon in writing (via email or proposal) before work begins.

3. Project Proposals & Agreements

All projects begin with a written proposal or quote sent to the client by email. The proposal outlines the scope of work, deliverables, timeline, and pricing.

A project is considered confirmed when the client provides written approval (via email) and makes the required initial payment. Verbal agreements are not binding.

Any changes to the agreed scope of work must be agreed in writing and may result in revised pricing and timelines.

4. Payment Terms

Our standard payment structure is:

• 50% deposit — due before work begins
• 50% final payment — due upon project completion, before final files or site launch

For larger projects, milestone-based payment schedules may be agreed in writing.

All prices are quoted in EUR and are exclusive of VAT unless otherwise stated. Bulgarian VAT (20%) applies where required by law.

Invoices are due within 7 days of issue unless otherwise agreed. Late payments may result in work being paused until payment is received.

5. Revisions & Changes

Each project includes a reasonable number of revisions as outlined in the project proposal. Revisions are changes to the agreed scope — not new features or entirely new directions.

Additional revisions or scope changes beyond what is agreed will be quoted and billed separately at our standard hourly rate.

6. Client Responsibilities

The client is responsible for:

• Providing all required content (text, images, logos, brand assets) in a timely manner
• Reviewing and approving work within agreed timeframes
• Ensuring all content provided is owned by the client or properly licensed for use
• Providing accurate and complete information relevant to the project

Delays caused by the client’s failure to provide content or feedback may result in revised project timelines and may incur additional charges.

7. Timelines & Delivery

Estimated project timelines are provided in good faith and are dependent on the client providing required content and feedback promptly.

We are not liable for delays caused by third parties (hosting providers, domain registrars, payment processors, etc.) or factors outside our control.

Standard website delivery is 7–10 working days after receiving all required content and the initial deposit payment.

8. Intellectual Property

Upon receipt of full payment, the client owns all final deliverables created specifically for their project, including design files, website code, and brand assets.

We retain the right to:

• Display the completed work in our portfolio
• Reference the client relationship in our marketing materials

We retain ownership of any pre-existing tools, frameworks, templates, or code libraries used in the development of your project. Third-party assets (stock images, fonts, plugins) remain subject to their respective licences.

The client is responsible for ensuring that any content they provide does not infringe on third-party intellectual property rights.

9. Confidentiality

We treat all client information as confidential and will not disclose it to third parties without the client’s consent, except where required by law or necessary to deliver the agreed services.

10. Hosting & Domain

Where hosting and domain registration are included in a project package, these are provided for the specified period stated in the proposal (typically 1 year). Renewal costs apply after the initial period.

Clients may transfer their website to their own hosting at any time after full payment has been received. We will assist with the transfer process.

We are not responsible for server downtime, data loss, or security breaches related to third-party hosting providers.

11. Maintenance Services

Monthly maintenance plans are provided on a rolling monthly basis unless otherwise agreed. Either party may cancel with 30 days’ written notice.

Maintenance plans cover the specific tasks outlined in the plan description. Work outside the plan scope will be quoted separately.

12. Cancellation

If the client wishes to cancel a project after work has begun:

• The initial deposit is non-refundable
• Any work completed beyond the deposit value will be invoiced and must be paid
• All completed work up to the point of cancellation will be delivered upon receipt of any outstanding payment

If we cancel a project due to circumstances on our side, any unused portion of the deposit will be refunded within 14 days.

13. Limitation of Liability

Awda Studio’s total liability to the client shall not exceed the total fees paid for the relevant project.

We are not liable for:

• Loss of revenue, profit, or business opportunities
• Data loss or corruption
• Downtime of third-party services
• Damages arising from content provided by the client
• Security breaches outside our reasonable control

14. Warranties

We warrant that all work is performed with reasonable skill and care. We do not guarantee specific business outcomes, search engine rankings, or sales results from any website or design work.

Websites are tested across major modern browsers at the time of delivery. We are not responsible for compatibility issues arising from future browser updates.

15. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Bulgaria. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the competent Bulgarian courts.

16. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. The most recent version will always be published at awdastudio.com/terms. Continued use of our services after changes are published constitutes acceptance of the updated terms.

17. Contact

For any questions regarding these Terms & Conditions, please contact us: